Author: Chain Wire

  • IntellectEU Introduces Catalyst Core

    Brussels, Belgium, August 25th, 2026, FinanceWire

    IntellectEU has introduced Catalyst Core, a lightweight foundation for tailored financial messaging and integration solutions.

    Catalyst Core is designed for institutions whose requirements do not fit an off-the-shelf product but do not justify the complexity and cost of a full enterprise platform.

    Built on proven, reusable building blocks, Catalyst Core can be shaped to fit an institution’s existing back-office environment, channels, and custom logic. Rather than requiring institutions to adapt their operations to a predefined product, it provides a foundation for building a solution around their specific requirements.

    Catalyst Core can evolve as institutional needs change. As new products and rails emerge across financial networks, institutions can extend what they already run rather than buy and integrate another system. Reusable components and custom-built solutions can be added to the same foundation without re-platforming.

    The foundation also provides standards-based coverage for financial messaging and integration, including connectivity to financial networks, support for multiple message families, and translation between standards. The scope of each implementation can be sized according to the institution’s needs.

    By combining reusable components with a lightweight footprint, Catalyst Core offers a faster and more cost-efficient alternative to building from scratch or deploying a full enterprise platform, without requiring heavy or costly infrastructure.

    “Catalyst Core gives financial institutions a foundation they can shape around their environment and extend as their needs evolve. New networks, rails, and solutions can be added to the same foundation without re-platforming or the overhead of a full enterprise platform.” — Hryhorii Vasylenko, Product Manager, Catalyst Core

    About IntellectEU

    IntellectEU is a global technology company that has specialized in payments, capital markets, and emerging financial infrastructure for more than two decades. As a banking integration specialist, IntellectEU is a Swift Platform Partner, accredited Value-Added Services Enabler, and CBPR+ Ready provider, and has delivered hundreds of complex financial integration projects worldwide.

    Its Catalyst Product Suite enables payment modernization through enterprise and back-office integration, managed Swift connectivity, Alliance Cloud migration, native ISO 20022 capabilities, AI-powered data intelligence, and integration with blockchain networks and digital asset platforms.

    As an institutional blockchain and tokenization innovator, IntellectEU enables the deployment and management of blockchain infrastructure, validator node operations, smart contract development, and digital asset solutions through the CatalyX product suite.

    Contact

    Product Marketing Lead
    Yuliia Bohatyrenko
    IntellectEU
    yuliia.bohatyrenko@intellecteu.com

  • IntellectEU Introduces Catalyst Core

    Brussels, Belgium, August 25th, 2026, FinanceWire

    IntellectEU has introduced Catalyst Core, a lightweight foundation for tailored financial messaging and integration solutions.

    Catalyst Core is designed for institutions whose requirements do not fit an off-the-shelf product but do not justify the complexity and cost of a full enterprise platform.

    Built on proven, reusable building blocks, Catalyst Core can be shaped to fit an institution’s existing back-office environment, channels, and custom logic. Rather than requiring institutions to adapt their operations to a predefined product, it provides a foundation for building a solution around their specific requirements.

    Catalyst Core can evolve as institutional needs change. As new products and rails emerge across financial networks, institutions can extend what they already run rather than buy and integrate another system. Reusable components and custom-built solutions can be added to the same foundation without re-platforming.

    The foundation also provides standards-based coverage for financial messaging and integration, including connectivity to financial networks, support for multiple message families, and translation between standards. The scope of each implementation can be sized according to the institution’s needs.

    By combining reusable components with a lightweight footprint, Catalyst Core offers a faster and more cost-efficient alternative to building from scratch or deploying a full enterprise platform, without requiring heavy or costly infrastructure.

    “Catalyst Core gives financial institutions a foundation they can shape around their environment and extend as their needs evolve. New networks, rails, and solutions can be added to the same foundation without re-platforming or the overhead of a full enterprise platform.” — Hryhorii Vasylenko, Product Manager, Catalyst Core

    About IntellectEU

    IntellectEU is a global technology company that has specialized in payments, capital markets, and emerging financial infrastructure for more than two decades. As a banking integration specialist, IntellectEU is a Swift Platform Partner, accredited Value-Added Services Enabler, and CBPR+ Ready provider, and has delivered hundreds of complex financial integration projects worldwide.

    Its Catalyst Product Suite enables payment modernization through enterprise and back-office integration, managed Swift connectivity, Alliance Cloud migration, native ISO 20022 capabilities, AI-powered data intelligence, and integration with blockchain networks and digital asset platforms.

    As an institutional blockchain and tokenization innovator, IntellectEU enables the deployment and management of blockchain infrastructure, validator node operations, smart contract development, and digital asset solutions through the CatalyX product suite.

    Contact

    Product Marketing Lead
    Yuliia Bohatyrenko
    IntellectEU
    yuliia.bohatyrenko@intellecteu.com

  • STARTRADER Adds 30 U.S. Stock and ETF CFDs as 2026 Product Expansion Accelerates

    Port Louis, Mauritius, August 25th, 2026, FinanceWire

    24 August 2026 launch expands access to quantum computing, cybersecurity, space, nuclear energy, AI and robotics.

    STARTRADER evolves alongside global markets, expanding its product range to reflect client interests and trading habits. On 24 August, the company will add 30 new U.S. stock and ETF CFDs to MT5, expanding its range of CFD exposure to companies and themes across technology, infrastructure and innovation.

    The expansion spans eight areas. Quantum computing additions include IONQ, QBTS, QUBT, ARQQ and QMCO; software infrastructure includes ZS, S, RBRK and GTLB; space and defence includes LUNR, PL, RCAT and BKSY; while XE and NNE expand the range of CFDs linked to nuclear and energy themes.

    The launch also adds SERV and POET across AI and semiconductors; VCX across asset management; DOCN and FROG across cloud and DevOps; and FUTU, ONDS, OUST, VSAT, LASR, AEHR, UCTT and GSAT across fintech, communications and advanced technology. Thematic ETFs DXYZ and NASA complete the release.

    The addition caps STARTRADER’s most active year of product development. In 2026, the company announced 330+ instruments, extended trading hours across selected stock and ETF instruments, and launched XAUUSD247, its 24/7 gold CFD, all driven by one goal: giving clients greater choice as markets evolve.

    “Traders should not need multiple places to follow the markets that matter. As industries emerge and attention shifts, we keep expanding access with purpose, giving clients the markets, products and flexibility they need, their way.”

    Peter Karsten, CEO of STARTRADER

    The new instruments will be available on MT5 with 1:5 leverage, trade sizes from 0.1 to 1,000 lots, and trading hours from Monday to Friday, 16:30–23:00 GMT+3. Availability depends on account type, client classification and jurisdiction; the instrument is not available to clients in all countries.

    The latest release reflects STARTRADER’s pillars of Strength, Trust, Ambition and Resilience through broader choice, continuous innovation and an offering designed to adapt with clients and markets.

    Risk Warning: CFDs are complex instruments and carry a high risk of losing money rapidly due to leverage. Ensure you understand the risks before trading.

    Disclaimer: This content is for informational purposes only and does not constitute financial or investment advice or a recommendation to trade. It is not intended for distribution or use in any jurisdiction where such distribution would be contrary to local laws or regulations.

    About STARTRADER

    STARTRADER is a global multi-asset broker empowering retail and institutional partners to access global markets through a range of platforms, including MetaTrader, STARTRADER APP, and STAR Copy.

    STARTRADER operates through entities licensed and regulated by authorities including CMA, ASIC, FSCA, FSA and FSC, combining strong governance with a client-first approach, serving both retail clients and partners with a commitment to transparency, reliability, and long-term growth.

    Contact

    Janna.magabilen
    Janna.magabilen@startrader.com

  • STARTRADER Adds 30 U.S. Stock and ETF CFDs as 2026 Product Expansion Accelerates

    Port Louis, Mauritius, August 25th, 2026, FinanceWire

    24 August 2026 launch expands access to quantum computing, cybersecurity, space, nuclear energy, AI and robotics.

    STARTRADER evolves alongside global markets, expanding its product range to reflect client interests and trading habits. On 24 August, the company will add 30 new U.S. stock and ETF CFDs to MT5, expanding its range of CFD exposure to companies and themes across technology, infrastructure and innovation.

    The expansion spans eight areas. Quantum computing additions include IONQ, QBTS, QUBT, ARQQ and QMCO; software infrastructure includes ZS, S, RBRK and GTLB; space and defence includes LUNR, PL, RCAT and BKSY; while XE and NNE expand the range of CFDs linked to nuclear and energy themes.

    The launch also adds SERV and POET across AI and semiconductors; VCX across asset management; DOCN and FROG across cloud and DevOps; and FUTU, ONDS, OUST, VSAT, LASR, AEHR, UCTT and GSAT across fintech, communications and advanced technology. Thematic ETFs DXYZ and NASA complete the release.

    The addition caps STARTRADER’s most active year of product development. In 2026, the company announced 330+ instruments, extended trading hours across selected stock and ETF instruments, and launched XAUUSD247, its 24/7 gold CFD, all driven by one goal: giving clients greater choice as markets evolve.

    “Traders should not need multiple places to follow the markets that matter. As industries emerge and attention shifts, we keep expanding access with purpose, giving clients the markets, products and flexibility they need, their way.”

    Peter Karsten, CEO of STARTRADER

    The new instruments will be available on MT5 with 1:5 leverage, trade sizes from 0.1 to 1,000 lots, and trading hours from Monday to Friday, 16:30–23:00 GMT+3. Availability depends on account type, client classification and jurisdiction; the instrument is not available to clients in all countries.

    The latest release reflects STARTRADER’s pillars of Strength, Trust, Ambition and Resilience through broader choice, continuous innovation and an offering designed to adapt with clients and markets.

    Risk Warning: CFDs are complex instruments and carry a high risk of losing money rapidly due to leverage. Ensure you understand the risks before trading.

    Disclaimer: This content is for informational purposes only and does not constitute financial or investment advice or a recommendation to trade. It is not intended for distribution or use in any jurisdiction where such distribution would be contrary to local laws or regulations.

    About STARTRADER

    STARTRADER is a global multi-asset broker empowering retail and institutional partners to access global markets through a range of platforms, including MetaTrader, STARTRADER APP, and STAR Copy.

    STARTRADER operates through entities licensed and regulated by authorities including CMA, ASIC, FSCA, FSA and FSC, combining strong governance with a client-first approach, serving both retail clients and partners with a commitment to transparency, reliability, and long-term growth.

    Contact

    Janna.magabilen
    Janna.magabilen@startrader.com

  • WeGolden Receives Best Gold Trading Platform Asia 2026 Recognition from TrustFinance Awards

    Singapore, Singapore, August 24th, 2026, FinanceWire

    WeGolden has received the Best Gold Trading Platform Asia 2026 recognition from the TrustFinance Performance Awards, highlighting its gold-focused trading environment, platform capabilities, and accessibility across supported Asian markets.

    The recognition forms part of the TrustFinance Performance Awards 2026, which recognizes companies across specific areas of performance based on category-relevant assessment. Evaluations may consider company submissions, supporting materials, publicly available information, and other evidence relevant to the respective award category.

    For Best Gold Trading Platform Asia 2026, the recognition centers on WeGolden’s gold-focused offering and the broader platform experience surrounding it.

    Gold is a central part of WeGolden’s trading offering. The platform provides access to gold alongside other global financial instruments through MetaTrader 5 (MT5), enabling users to access multiple asset classes within an established trading environment. WeGolden also provides real-time market information and charting resources to help users follow market movements and support their trading decisions.

    Beyond its core trading infrastructure, WeGolden offers copy trading functionality, allowing users to explore strategy providers, review available performance information, and monitor trading activity. Combined with market analysis and educational resources, these capabilities form part of a broader platform experience designed to accommodate different levels of trading experience and approaches to the market.

    WeGolden also provides localized digital experiences in several Asian languages, including Thai, Indonesian, Filipino, and Hindi. The platform supports a range of payment methods and local deposit and withdrawal options for users in supported markets, further extending the accessibility of its services across the region.

    “A strong gold trading platform is defined by more than access to a single instrument. Trading infrastructure, market information, supporting tools, and accessibility all contribute to the overall experience. WeGolden has developed an approach that brings these elements together within a gold-focused trading environment for users across supported Asian markets,” said Peter Bu, CEO of TrustFinance.

    The Best Gold Trading Platform Asia 2026 recognition reflects WeGolden’s continued development of a gold-focused trading environment supported by established trading infrastructure, market tools, copy trading capabilities, and localized services across supported markets in Asia.

    About WeGolden

    WeGolden is an online trading platform with a strong focus on gold, providing access to a range of financial instruments including forex, metals, indices, energies, cryptocurrencies, and share CFDs. The platform provides access to MetaTrader 5 alongside market information, copy trading functionality, educational resources, and account services designed to support the overall trading experience.

    For more information, visit www.wegolden.com

    About TrustFinance Awards

    TrustFinance Awards is an independent recognition program focused on performance and achievement across the global financial industry. Through the TrustFinance Performance Awards, companies are evaluated within specific areas of performance using category-relevant criteria. Evaluations may consider publicly available information, company submissions, and supporting evidence relevant to each award category.

    The program recognizes performance across areas including customer experience, transparency, technology, innovation, platform capabilities, and operational excellence.

    For more information, visit awards.trustfinance.com

    Disclaimer: This award recognition is based on the TrustFinance Awards evaluation criteria for the specified category and period. It does not constitute financial advice, investment advice, or a recommendation of any financial product or service.

    Contact

    TrustFinance Awards
    TrustFinance
    awards@trustfinance.com

  • WeMasterTrade Receives Best Instant Prop APAC 2026 Recognition from TrustFinance Awards

    Singapore, Singapore, August 24th, 2026, FinanceWire

    WeMasterTrade has received the Best Instant Prop APAC 2026 recognition from the TrustFinance Performance Awards, highlighting its Instant Funding model, flexible prop trading structure, and accessibility across the Asia-Pacific region.

    The recognition forms part of the TrustFinance Performance Awards 2026, which recognizes companies across specific areas of performance based on category-relevant assessment. Evaluations may consider company submissions, supporting materials, publicly available information, and other evidence relevant to the respective award category.

    For Best Instant Prop APAC 2026, the recognition centers on WeMasterTrade’s Instant model and the broader trading experience surrounding its proprietary trading programs.

    A key part of WeMasterTrade’s offering is its Instant Funding model, which provides traders with access to simulated trading accounts with virtual funds without first completing a traditional multi-stage evaluation. Alongside Instant Funding, the company also provides Challenge-based programs, giving users different routes depending on their trading approach and preferences.

    The platform is designed to accommodate a range of trading strategies and styles. According to information published by WeMasterTrade, its programs support approaches including day trading, scalping, Expert Advisors (EAs), and copy trading, subject to the rules and conditions of the selected program. The company also offers different account configurations and program structures, allowing traders to select an option aligned with their objectives and risk parameters.

    The overall trader experience also includes tools designed to support account monitoring and program management. WeMasterTrade provides dashboards and account management tools designed to help users monitor their trading activity and progress. The company also publishes information covering program rules, reward structures, and payout processes, contributing to greater visibility throughout the user journey.

    WeMasterTrade also maintains localized digital experiences for multiple markets and languages across the region, supporting accessibility for users across its supported APAC markets.

    “The evolution of prop trading is increasingly shaped by flexibility, accessibility, and the technology supporting the trader experience. WeMasterTrade’s Instant Funding approach provides an alternative pathway for traders who prefer direct access to a simulated trading environment with virtual capital rather than completing a traditional multi-stage evaluation,” said Peter Bu, CEO of TrustFinance.

    The Best Instant Prop APAC 2026 recognition reflects WeMasterTrade’s development of an instant-access prop trading model supported by flexible program structures, trading tools, and localized accessibility across supported Asia-Pacific markets.

    About WeMasterTrade

    WeMasterTrade is a trading evaluation platform designed to identify skilled and disciplined traders through objective-based programs, offering both Instant and Challenge-based trading programs. Its model provides traders with access to simulated trading accounts under defined program rules, with opportunities to earn rewards based on eligible trading performance.

    The platform supports multiple trading approaches and provides account management tools, program options, and educational information designed to support participants throughout their prop trading journey.

    For more information, visit www.wemastertrade.com.

    About TrustFinance Awards

    TrustFinance Awards is an independent recognition program focused on performance and achievement across the global financial industry. Through the TrustFinance Performance Awards, companies are evaluated within specific areas of performance using category-relevant criteria. Evaluations may consider publicly available information, company submissions, and supporting evidence relevant to each award category.

    The program recognizes performance across areas including customer experience, transparency, technology, innovation, platform capabilities, and operational excellence.

    For more information, visit awards.trustfinance.com.

    Disclaimer: This award recognition is based on the TrustFinance Awards evaluation criteria for the specified category and period. It does not constitute financial advice, investment advice, or a recommendation of any financial product or service.

    Contact

    TrustFinance Awards
    TrustFinance
    awards@trustfinance.com

  • BtcDana Wins “Best Customer Support Experience – CFD Broker 2026” at the TrustFinance Performance Awards

    Singapore, Singapore, August 24th, 2026, FinanceWire

    The recognition highlights BtcDana’s round-the-clock assistance, structured support model, and accessible customer resources.

    BtcDana has been named the winner of “Best Customer Support Experience – CFD Broker 2026” at the TrustFinance Performance Awards 2026, recognizing the company’s approach to providing accessible and structured customer support throughout the CFD trading experience.

    The TrustFinance Performance Awards evaluate financial companies across specific areas of performance. Depending on the category, the evaluation may consider company submissions, supporting materials, publicly available information, and evidence relevant to the assessment criteria.

    For the Best Customer Support Experience – CFD Broker 2026 category, the evaluation focused on how effectively customer assistance is incorporated into the overall service experience. Key considerations included the accessibility of support, the availability of service channels, the range of assistance offered, and the resources provided to customers throughout their journey.

    A Structured Approach to Customer Support

    BtcDana operates a multi-asset CFD trading platform offering access to markets including forex, metals, shares, indices, and cryptocurrencies.

    Customer assistance forms an important part of the company’s service model. BtcDana provides 24/7 customer and technical support, allowing customers to seek assistance when questions or issues arise rather than being limited to standard business hours.

    The company’s multi-level customer service structure is designed to address a range of needs, from general platform guidance to assistance with account, funding, trading, and technical matters. Its customer support services are complemented by self-service resources, including a Help Center and frequently asked questions, which provide convenient access to information on common topics.

    BtcDana’s combination of round-the-clock assistance, multiple levels of support, and accessible customer resources contributed to its recognition in the 2026 TrustFinance Performance Awards.

    “A strong customer experience in financial services extends beyond the trading platform itself. Customers also need clear support channels and the ability to obtain assistance when it matters. During the evaluation, BtcDana demonstrated a structured approach to customer and technical support, supported by accessible service resources,” said Peter Bu, CEO of TrustFinance.

    The award recognizes BtcDana’s continued focus on integrating customer assistance into the broader trading experience and supporting users throughout their interactions with the platform.

    About BtcDana

    BtcDana is a CFD broker focused on making trading easier and more accessible. Its platform provides access to popular financial markets alongside customer-focused services and 24/7 customer and technical support.

    BtcDana is committed to delivering a transparent, efficient, and user-friendly trading experience for beginners and experienced traders.

    About the TrustFinance Awards

    The TrustFinance Awards is an independent recognition program focused on performance and achievement across the financial industry.

    Through category-specific evaluations, the TrustFinance Performance Awards recognize companies demonstrating notable performance in areas such as customer experience, transparency, technology, innovation, and operational excellence.

    For more information, visit awards.trustfinance.com.

    Disclaimer: This award recognition is based on the TrustFinance Awards evaluation criteria for the specified category and period. It does not constitute financial advice, investment advice, or a recommendation of any financial product or service.

    Contact

    TrustFinance Awards
    TrustFinance
    awards@trustfinance.com

  • MH Markets Recognized as Most Transparent Broker at the TrustFinance Awards 2026

    Singapore, Singapore, August 24th, 2026, FinanceWire

    MH Markets has been recognized as Most Transparent Broker at the TrustFinance Performance Awards 2026, one of the recognition programs under TrustFinance Awards, acknowledging the company’s commitment to transparency, accessible client information, and responsible brokerage practices.

    As transparency becomes increasingly important across the financial services industry, brokers are expected to provide clear disclosures, accessible information, and communication that enables clients to make informed decisions. The Most Transparent Broker category recognizes organizations that demonstrate these qualities through their business practices and client-facing communications.

    MH Markets has operated in the financial services industry for nearly a decade, providing access to global financial markets for retail and professional traders. The company serves clients across multiple regions through multilingual support and a broad range of trading services.

    Transparency remains an important part of MH Markets’ approach. The company provides accessible information about its services, business operations, and regulatory framework while maintaining communication designed to support clients throughout their trading journey.

    This recognition reflects MH Markets’ continued efforts to improve transparency, strengthen client communication, and maintain responsible brokerage practices.

    “Transparency is a fundamental pillar of trust in financial services. This recognition reflects MH Markets’ commitment to providing clear information, responsible communication, and greater visibility throughout the client journey,” said Peter Bu, CEO of TrustFinance.

    The TrustFinance Performance Awards are part of TrustFinance Awards, a global financial industry recognition program built on the principles of transparent evaluation, independent assessment, and Verified Recognition.

    Each Performance Award is determined through a structured, category-specific evaluation process that combines publicly available information, company submissions, and supporting evidence assessed against predefined evaluation criteria relevant to each award category.

    About MH Markets

    MH Markets is an international brokerage providing retail and professional clients with access to global financial markets. Established nearly a decade ago, the company serves clients across multiple regions through multilingual customer support and a broad range of trading services. MH Markets is committed to transparent services, professional client support, and responsible access to financial markets.

    Learn more at https://www.mhmarkets.com.

    About TrustFinance Awards

    TrustFinance Awards is a global financial industry recognition program that celebrates organizations demonstrating excellence across transparency, innovation, customer experience, operational performance, and other category-specific achievements.

    The program includes Performance Awards, which recognize organizations through structured evaluation, and Community Choice Awards, which recognize organizations that have earned the trust of the wider community through verified nominations and voting.

    Built on the Verified Recognition framework, TrustFinance Awards promotes greater transparency, accountability, and credibility in financial industry recognition.

    Learn more at https://awards.trustfinance.com.

    Disclaimer: This award recognition is based on the TrustFinance Awards evaluation criteria for the specified category and period. It does not constitute financial advice, investment advice, or a recommendation of any financial product or service.

    Contact

    TrustFinance Awards
    TrustFinance
    awards@trustfinance.com

  • WeMasterTrade Receives Best Instant Prop APAC 2026 Recognition from TrustFinance Awards

    Singapore, Singapore, August 24th, 2026, FinanceWire

    WeMasterTrade has received the Best Instant Prop APAC 2026 recognition from the TrustFinance Performance Awards, highlighting its Instant Funding model, flexible prop trading structure, and accessibility across the Asia-Pacific region.

    The recognition forms part of the TrustFinance Performance Awards 2026, which recognizes companies across specific areas of performance based on category-relevant assessment. Evaluations may consider company submissions, supporting materials, publicly available information, and other evidence relevant to the respective award category.

    For Best Instant Prop APAC 2026, the recognition centers on WeMasterTrade’s Instant model and the broader trading experience surrounding its proprietary trading programs.

    A key part of WeMasterTrade’s offering is its Instant Funding model, which provides traders with access to simulated trading accounts with virtual funds without first completing a traditional multi-stage evaluation. Alongside Instant Funding, the company also provides Challenge-based programs, giving users different routes depending on their trading approach and preferences.

    The platform is designed to accommodate a range of trading strategies and styles. According to information published by WeMasterTrade, its programs support approaches including day trading, scalping, Expert Advisors (EAs), and copy trading, subject to the rules and conditions of the selected program. The company also offers different account configurations and program structures, allowing traders to select an option aligned with their objectives and risk parameters.

    The overall trader experience also includes tools designed to support account monitoring and program management. WeMasterTrade provides dashboards and account management tools designed to help users monitor their trading activity and progress. The company also publishes information covering program rules, reward structures, and payout processes, contributing to greater visibility throughout the user journey.

    WeMasterTrade also maintains localized digital experiences for multiple markets and languages across the region, supporting accessibility for users across its supported APAC markets.

    “The evolution of prop trading is increasingly shaped by flexibility, accessibility, and the technology supporting the trader experience. WeMasterTrade’s Instant Funding approach provides an alternative pathway for traders who prefer direct access to a simulated trading environment with virtual capital rather than completing a traditional multi-stage evaluation,” said Peter Bu, CEO of TrustFinance.

    The Best Instant Prop APAC 2026 recognition reflects WeMasterTrade’s development of an instant-access prop trading model supported by flexible program structures, trading tools, and localized accessibility across supported Asia-Pacific markets.

    About WeMasterTrade

    WeMasterTrade is a trading evaluation platform designed to identify skilled and disciplined traders through objective-based programs, offering both Instant and Challenge-based trading programs. Its model provides traders with access to simulated trading accounts under defined program rules, with opportunities to earn rewards based on eligible trading performance.

    The platform supports multiple trading approaches and provides account management tools, program options, and educational information designed to support participants throughout their prop trading journey.

    For more information, visit www.wemastertrade.com.

    About TrustFinance Awards

    TrustFinance Awards is an independent recognition program focused on performance and achievement across the global financial industry. Through the TrustFinance Performance Awards, companies are evaluated within specific areas of performance using category-relevant criteria. Evaluations may consider publicly available information, company submissions, and supporting evidence relevant to each award category.

    The program recognizes performance across areas including customer experience, transparency, technology, innovation, platform capabilities, and operational excellence.

    For more information, visit awards.trustfinance.com.

    Disclaimer: This award recognition is based on the TrustFinance Awards evaluation criteria for the specified category and period. It does not constitute financial advice, investment advice, or a recommendation of any financial product or service.

    Contact

    TrustFinance Awards
    TrustFinance
    awards@trustfinance.com

  • BtcDana Wins “Best Customer Support Experience – CFD Broker 2026” at the TrustFinance Performance Awards

    Singapore, Singapore, August 24th, 2026, FinanceWire

    The recognition highlights BtcDana’s round-the-clock assistance, structured support model, and accessible customer resources.

    BtcDana has been named the winner of “Best Customer Support Experience – CFD Broker 2026” at the TrustFinance Performance Awards 2026, recognizing the company’s approach to providing accessible and structured customer support throughout the CFD trading experience.

    The TrustFinance Performance Awards evaluate financial companies across specific areas of performance. Depending on the category, the evaluation may consider company submissions, supporting materials, publicly available information, and evidence relevant to the assessment criteria.

    For the Best Customer Support Experience – CFD Broker 2026 category, the evaluation focused on how effectively customer assistance is incorporated into the overall service experience. Key considerations included the accessibility of support, the availability of service channels, the range of assistance offered, and the resources provided to customers throughout their journey.

    A Structured Approach to Customer Support

    BtcDana operates a multi-asset CFD trading platform offering access to markets including forex, metals, shares, indices, and cryptocurrencies.

    Customer assistance forms an important part of the company’s service model. BtcDana provides 24/7 customer and technical support, allowing customers to seek assistance when questions or issues arise rather than being limited to standard business hours.

    The company’s multi-level customer service structure is designed to address a range of needs, from general platform guidance to assistance with account, funding, trading, and technical matters. Its customer support services are complemented by self-service resources, including a Help Center and frequently asked questions, which provide convenient access to information on common topics.

    BtcDana’s combination of round-the-clock assistance, multiple levels of support, and accessible customer resources contributed to its recognition in the 2026 TrustFinance Performance Awards.

    “A strong customer experience in financial services extends beyond the trading platform itself. Customers also need clear support channels and the ability to obtain assistance when it matters. During the evaluation, BtcDana demonstrated a structured approach to customer and technical support, supported by accessible service resources,” said Peter Bu, CEO of TrustFinance.

    The award recognizes BtcDana’s continued focus on integrating customer assistance into the broader trading experience and supporting users throughout their interactions with the platform.

    About BtcDana

    BtcDana is a CFD broker focused on making trading easier and more accessible. Its platform provides access to popular financial markets alongside customer-focused services and 24/7 customer and technical support.

    BtcDana is committed to delivering a transparent, efficient, and user-friendly trading experience for beginners and experienced traders.

    About the TrustFinance Awards

    The TrustFinance Awards is an independent recognition program focused on performance and achievement across the financial industry.

    Through category-specific evaluations, the TrustFinance Performance Awards recognize companies demonstrating notable performance in areas such as customer experience, transparency, technology, innovation, and operational excellence.

    For more information, visit awards.trustfinance.com.

    Disclaimer: This award recognition is based on the TrustFinance Awards evaluation criteria for the specified category and period. It does not constitute financial advice, investment advice, or a recommendation of any financial product or service.

    Contact

    TrustFinance Awards
    TrustFinance
    awards@trustfinance.com